OpenText Exstream

Multichannel customer communication management
OpenText Exstream

OpenText Exstream is a multichannel customer communication management (CCM) solution that helps you make the most of every customer touch point by creating insightful, impactful, real-time customer communications. Improve your customers' overall experience with relevant, meaningful communications delivered through their preferred delivery channel, including web, email, print, and SMS. Choose from a range of industry solutions for financial services, healthcare, insurance, print service providers, public sector, telecommunications, and utilities.

Features

Maximize every touch point

Make the most of every customer touch point with insightful, real-time communications delivered via your customer’s preferred channel, including web, email, print, and SMS.

Generate revenue and save costs

Turn customer communications into a differentiator that grows revenue and saves you money.

Speed customer onboarding

Create self-service web applications for enrollment and account sign-up, and perform on-demand marketing.

Deliver targeted content

Produce customized statements and bills tailored to individual customers, and send personalized correspondence and proposals produced interactively by customer-facing employees.

Cut communication costs

Companies using OpenText Exstream deliver a better customer experience and typically experience cost-savings benefits in the areas of document development and production, reduced paper and postage costs, faster processing time, and more.

Meet scalability requirements

Easily meet the massive scalability requirements required for large volumes of customer communications.

Take a look at OpenText Exstream's additional capabilities.

Download additional OpenText Exstream brochures and materials.

OpenText Exstream Messagepoint

Solution Briefs

OpenText Exstream Messagepoint

216.6 KB | Download pdf

OpenText Exstream with Sparkpost Integration - Solution Overview

Solution Briefs

OpenText Exstream with Sparkpost Integration - Solution Overview

470.7 KB | Download pdf

OpenText Exstream 9.5 - Product Overview

Product Briefs

OpenText Exstream 9.5 - Product Overview

506.3 KB | Download pdf

OpenText Exstream for Insurance - Solution Overview

Solution Briefs

OpenText Exstream for Insurance - Solution Overview

2.7 MB | Download pdf

OpenText Exstream Cloud Production

Product Briefs

OpenText Exstream Cloud Production

204.5 KB | Download pdf

OpenText Exstream Delivery Manager - Product Overview

Product Briefs

OpenText Exstream Delivery Manager - Product Overview

117.3 KB | Download pdf

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