OpenText Exstream is a multichannel customer communication management (CCM) solution that helps you make the most of every customer touch point by creating insightful, impactful, real-time customer communications. Improve your customers' overall experience with relevant, meaningful communications delivered through their preferred delivery channel, including web, email, print, and SMS. Choose from a range of industry solutions for financial services, healthcare, insurance, print service providers, public sector, telecommunications, and utilities.
Make the most of every customer touch point with insightful, real-time communications delivered via your customer’s preferred channel, including web, email, print, and SMS.
Turn customer communications into a differentiator that grows revenue and saves you money.
Create self-service web applications for enrollment and account sign-up, and perform on-demand marketing.
Produce customized statements and bills tailored to individual customers, and send personalized correspondence and proposals produced interactively by customer-facing employees.
Companies using OpenText Exstream deliver a better customer experience and typically experience cost-savings benefits in the areas of document development and production, reduced paper and postage costs, faster processing time, and more.
Easily meet the massive scalability requirements required for large volumes of customer communications.
Gain a faster time to market with offers and messages that cross/upsell, reduce print and postage costs, and decrease document development and maintenance costs.
Provide clear, relevant customer-friendly communications, grow your customer base with targeted and personalized communications, and deliver content via customer-preferred channels such as web, email, print, and SMS.
Ensure consistent branding across channels, remain compliant with regulations, and preserve document fidelity.
Create fully personalized communications in real time.
Take control of your messaging and respond at market speed.
Deliver consistent experiences across all delivery channels.
Enable your business users to quickly and easily personalize customer correspondence with an easy-to-use, browser-based editor interface.
The newest release of OpenText Exstream makes it easier than ever to connect with your customers through digital and print media.
Move to e-delivery to cut costs and boost revenue.