State, local, and federal agencies rely on OpenText Exstream to significantly reduce costs while delivering more services for citizens. Public sector organizations can design, create, and deliver personalized communications and repetitive documents such as tax statements—regardless of document type, variable content, or delivery channel. OpenText Exstream also offers industry solutions for financial services, healthcare, insurance, print service providers, telecommunications, and utilities.
Easily manage content inclusion/exclusion by effective dates and jurisdictions with automated compliance support. Create user-defined workflows with email notifications to designated approvers to streamline application change and to meet government compliance standards.
Generate correspondence in the citizen’s primary language and manage variable content to comply with government regulations, e.g., California’s State Bill 853. A spell checker for 21 languages is available in a single application design.
Produce timely reminders to notify citizens of important events—such as impending court dates or expiration of services—and reduce expensive call center inquiries.
Break down the barriers of multichannel communications.
Optimize your customer communications.
Create personalized, one-to-one communications in real time.
Transition to digital communications via mobile and web applications.