OpenText Qfiniti Managed Services

A complete WFO solution on a managed appliance
OpenText Qfiniti Managed Services

Today's enterprise contact centers face more conflicting priorities and expectations than ever before. OpenText Qfiniti Managed Services delivers the future of workforce optimization with software installed on a single system and managed by a dedicated OpenText operations team.

Features

INNOVATION FROM OpenText LABS

Custom-configured OpenText Qfiniti and OpenText Explore software is installed on a custom-built high-density server system, requiring up to 65% less power and 72% less rack space compared to traditional servers.

BREAKTHROUGH ECONOMICS

Transform one-time capital expenditures into elastic operational costs with an economical "pay-as-needed" delivery model.

ELASTIC COST MODEL

Replace high cost, one-time WFO software purchases with an elastic operational expense and flexible, efficient leasing model. 


WFO DEPLOYMENT MINUS THE RISK

The entire OpenText WFO Software product suite is available with the cost and resource elasticity of a cloud deployment—without sacrificing on-premises stability and security. 


CUSTOM-BUILT HARDWARE SOLUTION

The high-density server system addresses the application delivery, hosted desktop infrastructure, and real-time data processing requirements of today’s compute-intensive contact centers.

Download additional OpenText Qfiniti Managed Services brochures and materials.

Workforce Optimization In The Cloud (Forrester)

Analyst Report

Workforce Optimization In The Cloud (Forrester)

1.1 MB | Download pdf

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