A one-stop shop for the answers you need

Customer Support

Helping you get the most value from your solutions.

For all of our customers using our products — OpenText TeamSite, OpenText LiveSite, OpenText MediaBinOpenText Optimost, OpenText Qfiniti, OpenText Explore, OpenText OpenDeploy, OpenText Exstream, OpenText Output Server, OpenText Teleform, and OpenText LiquidOffice — we strive to provide the best Customer Care experience in the industry. Our team is dedicated to delivering the fastest response time and most accurate case handling, to ensure you receive the support and expertise you need as you work with any of our solutions.

OpenText is delighted to welcome you to Customer Support

Welcome to the family! Rest assured that our #1 goal is to make you successful through the use of OpenText software, services and support. We endeavor to make this transition as seamless as possible.

OpenText Customer Support offers many features you will find useful including a simpler way to contact OpenText, quicker answers for self-solve, more efficient tools for case management, and a simplified user interface that will quickly connect you to our customer support engineers.

To register and use the Customer Support, click here.

Knowledge Center Downloads

The OpenText Knowledge Center is for all customers using Exstream, Output Server, Teleform, LiquidOffice, TeamSite, Open Deploy, MediaBin, LiveSite, Qfiniti, and Explore. The Knowledge Center will provide you one location to download software and to request products and licenses for various platforms (e.g. UNIX, Windows).

The OpenText Knowledge Center can be accessed here.

Feedback or Questions?

Please contact our OpenText management team to let us know how we are doing or if there is a question that you need addressed immediately.

Phone Support

Connect directly to our Customer Care experts by phone.

U.S. Toll-free: +1-800-540-7292
For a local support number click here.